One company, one solutions, one vendor.

Paya is your sole source provider for all your billing and payment needs. We serve hundreds of business locations throughout the United States. Our customers can rest assured that no matter what industry they're in or what special requirements they may have, we have the expertise to provide them with the personalized billing and payment solutions they deserve.

Solutions

  • Self Service Portal

    Customers can use our easy-to-use Self-Service Portal to manage paperless settings; view current or past billing statements; access payment history; and schedule current, future, and recurring payments.

  • Text-N-Pay

    Millennials to Boomers love Text-N-Pay feature. Customers receive a text to view their bill and can then pay it in less than five seconds.

  • Timely Communication

    Timely, bill-ready notices and payment reminders sent via voice, text, and email keep customers informed, ensuring they won’t miss a bill or forget to pay.

  • Mobile

    Mobile use continues to grow in all demographics. Mobile users expect fast and easy-to-use options to go paperless including app, browser, email, and text.

  • Auto Payment

    Auto Payment allows your customers to set-up a reliable and secure recurring payment method which enables them to control when and how they make future payments based on your business terms.

  • Pay by Email

    Customers continue to want the reliability and security of email notifications. We provide a push e-Billing service which makes it easy for your customers to review their invoice summary and make payments directly and securely from their in-box.

Optional Services

  • IVR

    For customers not interested in speaking to someone, IVR provides the same benefits of Agent Assisted calls handled quickly and effectively by providing real information about balances, due dates, past payments in both English and Spanish. IVR can also be leveraged as an outbound notification engine allowing you to send past due reminder calls, emails, and text messages to late customers.

  • Print and Mail

    On average, 40% of people prefer to receive a mailed statement. Paya provides a complete print and mail solution which is integrated with our EBPP platform. This encourages customers to adopt paperless e-Billing while simultaneously providing printed statements.

  • Kiosk

    Kiosks are an inexpensive, fast, easy, and convenient method of allowing walk-in customers to make unassisted payments. Our Kiosk platform is integrated with an EBPP platform allowing any staff member to track or answer questions about a Kiosk payment.

Features
  • Pure SaaS platform
  • PCI compliant environment
  • Secure and scalable platform
  • 99.9% uptime
Benefits
  • Lower your costs
  • Increase staff productivity
  • User-friendly solutions
  • Increase customer satisfaction

Get Started With Paya

For more information on becoming a Paya partner, fill out the form below.