Partner support

If you’re already a Paya Card Processing Partner, this is where you can find answers to your questions or reach a Support representative.

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Support resources

Check/ACH and Gift & Loyalty Partner Support

If you are already a Paya Services Partner, this is where you can find answers to your questions and reach a support representative.

Check Agent and Gift & Loyalty resources

Can't find what you need?
Contact customer support directly.

  • Looking for general support?

    Existing Merchants Call
    800-261-0240, Press 1

    New Merchants Call
    800-261-0240, Press 2

  • Services-specific support

    Check Services
    866-307-1627

    Gift & Loyalty
    888-884-7171