Blogs, thought leadership, and other resources

Beyond helping utilities deliver a flexible and frictionless payment experience, the redesigned UtilityConnect platform offers a host of new features to improve the quality and frequency of citizen...

Split funding has a history of offering convenience and easier accounting, but the latest evolution of this monetary disbursement process makes it even better for independent software vendors (ISVs) and the software clients they serve. The funds disbursement process of the future is here, and it’s called flexible funding.

In her latest article published by Insurance Thought Leadership, Paya CCO Michele Shepard discusses the fragmentation of payments in insurance, and why simplification must be prioritized.

As the cover story for this month’s Silicon Review, Jeff Hack discusses Paya’s journey, our successes, our culture, and what the future holds.

It’s been proven that it’s more cost-effective to keep a customer than to get a new one. However, it’s not a foregone conclusion that software customers will stay from year to year.

Payment facilitation, or “payfac,” continues to grow in popularity among software providers and is designed to facilitate payment card acceptance without requiring individual merchants to go through the lengthy process of establishing traditional merchant accounts.

In her latest article, Paya CCO Michele Shepard discusses the perceived digital payment challenges faced by utility providers.

Whether you’re planning on adding the ability to process payments to your software for the first time, or you’re looking for a new partner to handle your payments, the process can seem complicated. But it doesn’t have to be.

The ability to accept payments is necessary for every business, however some business management software solutions require standalone payment technology that is independent of the application.