Support Resources
Our Knowledgebase
Solid info and straight answers to your questions.
Get AccessSubmit a ticket
Email us your question and we’ll start working on the issue.
Submit a ticketCall partner support
Speak live with one of our friendly, helpful Support Representatives.
800-261-0240 then Press 3
Check/ACH and Gift & Loyalty Reporting
If you’re already a Paya Services Partner, you’ve come to the right place for answers to your reporting questions. Click below to get started.
Login to online ISO reportingPaya Services Partner Resources
Check & ACH Partner Resources
Find details on check & ACH programs, forms, training and general documentation.
View ResourcesGift & Loyalty Agent Resources
Find details on card packages, gift programs, forms, training and general documentation.
View ResourcesPrograms
Get the scoop on our check and ACH processing, as well as our Gift & Loyalty Card programs.
Learn More about Paya ACH Services
Looking for general support?
Contact customer support directly.
Existing Merchants Call
800-261-0240, Press 1
For Sales Call
800-261-0240, Press 2
Services-specific support
Check Services
866-307-1627
Gift & Loyalty
888-884-7171