All agencies, one reporting view, one provider, one exceptional commerce experience across many departments or agencies.
All agencies, one reporting view, one provider, one exceptional commerce experience across many departments or agencies.
Find out why utility directors and their communities have trusted our team for more than thirty years.
All agencies, one reporting view, one provider, one exceptional commerce experience across many departments or agencies.
Quick funding and deposits for courts, even faster reconciliation for court officials.
All agencies, one reporting view, one provider, one exceptional commerce experience across many departments or agencies.
Our modern APIs, advanced analytics, and tri-method payment acceptance make Paya integrated payments a must have for ISVs. Our domain expertise and world-class support make them irreplaceable for shared customers.
Our modern API’s, advanced analytics, and tri-method payment acceptance make Paya integrated payments a must have for ISVs.
One company, one solution, one vendor.
Amid increasing complexities in the government and public sectors, Paya's personalized payments expertise makes collecting fees simple. Our leadership team of industry experts brings extensive knowledge across all levels, and our payment solutions allowing you to focus on delivering core services to your customers. We work with a variety of verticals within the public sector including, public and private utilities, multi-family, municipal utility districts, government, service and more.
ACCEPT - Securely accept card payments through Paya’s card acceptance solutions online, in-store, and on-the-go.
CONNECT - Paya Connect’s robust suite of APIs offer seamless integrations to powerful solutions tailored to the evolving needs of business.
ENABLE - Enable payments with an easy-to-use platform which provides billing and payment options to provide a comprehensive customer experience that lower costs and increase staff productivity.
Features
- Pure SaaS platform
- PCI compliant environment
- Secure and scalable platform
- 99.9% uptime
Benefits
- Lower your costs
- Increase staff productivity
- User-friendly solutions
- Increase customer satisfaction
Solutions
Self Service Portal
Customers can use our easy-to-use Self-Service Portal to manage paperless settings; view current or past billing statements; access payment history; and schedule current, future, and recurring payments.
Text-N-Pay
Millennials to Boomers love Text-N-Pay feature. Customers receive a text to view their bill and can then pay it in less than five seconds.
Timely Communication
Timely, bill-ready notices and payment reminders sent via voice, text, and email keep customers informed, ensuring they won’t miss a bill or forget to pay.
Mobile
Mobile use continues to grow in all demographics. Mobile users expect fast and easy-to-use options to go paperless including app, browser, email, and text.
Auto Payment
Auto Payment allows your customers to set-up a reliable and secure recurring payment method which enables them to control when and how they make future payments based on your business terms.
Pay by Email
Customers continue to want the reliability and security of email notifications. We provide a push e-Billing service which makes it easy for your customers to review their invoice summary and make payments directly and securely from their in-box.
Optional Services
IVR
For customers not interested in speaking to someone, IVR provides the same benefits of Agent Assisted calls handled quickly and effectively by providing real information about balances, due dates, past payments in both English and Spanish. IVR can also be leveraged as an outbound notification engine allowing you to send past due reminder calls, emails, and text messages to late customers.
Print and Mail
On average, 40% of people prefer to receive a mailed statement. Paya provides a complete print and mail solution which is integrated with our EBPP platform. This encourages customers to adopt paperless e-Billing while simultaneously providing printed statements.
Kiosk
Kiosks are an inexpensive, fast, easy, and convenient method of allowing walk-in customers to make unassisted payments. Our Kiosk platform is integrated with an EBPP platform allowing any staff member to track or answer questions about a Kiosk payment.
Get Started With Paya
For more information on Paya solutions, fill out the form below.