Online giving is crucial to nonprofit organizations like yours to ensure donation continuity when members are not able to give in-person, but still want to support their community.
Through fraud detection, updating outdated or replaced credit card information, and providing simple options for integration with our exceptional business tools, Paya Connect helps nonprofits put every penny towards donations.
Securely store tokenized donor payment information in the Paya Vault for recurring donations or collection of membership dues.
Automatic updates to stored donor payment data so that they never miss a donation.
Comprehensive, integrated reporting and analytics to track giving trends.
Multiple options for donation acceptance including in-person, online, SMS, mail, and mobile.
Donors create their own fundraising campaigns with social media integration.
Event fundraising allows users to manage operations, fundraising, and communication in one place.
Easy onboarding portal to get started quickly, allowing donation acceptance to begin in minutes.
Designated customer support team provides one-on-one training support and training resources through an online service portal.
Hannah’s Home is a maternity home for single pregnant young women ages 18 and over. They provide a safe nurturing environment designed to provide the strength and encouragement needed to face the future in positive ways.
Hannah’s Home is funded exclusively through private donations by individuals, churches, businesses, and grants. Thus, providing donors with streamlined donation experiences is of utmost importance, as is their ability to manage their donations and communicate with donors.
The home had been using PayPal to accept donations, as well as eKYROS as their donor management solution. Because PayPal could not integrate with eKYROS, manual processes still existed which introduced significant inefficiencies and the potential for human error, and they did not have all the management tools and reporting that they needed. Further, their donors were frequently having difficulty when trying to set up repeat donations.
As the upward trend of electronic fundraising continued to rise at Hannah’s Home, the staff concluded that these challenges needed to be addressed without further delay.