Darrell Winfield is enthusiastic about the future of the payments industry. As a leader of large-scale IT transformations and an agile methodologies evangelist, Darrell has an established record of bringing new products and services to the marketplace. He now sits as the Chief Information Officer at Paya.
Titania Jordan, one of Atlanta’s best-known media personalities and tech expert host of 3CiCONNECT, sits down with Darrell, to talk disruption and innovation in the payments industry.
“I love that name, Paya” Titania begins, “tell us about Paya!”
“That’s an interesting story,” Darrell explains, “today, it takes a tremendous amount of effort, and financial costs honestly, to try and find a name, because a name today has to try to do so much more than just try and identify the company, represent your brand, and leave some sort of impression. It also has to have real usability, it can’t be too hard to type into a web address, and it can’t have too many letters, and you don’t want it to be somebody else’s name, and all of that. It’s a big challenge, and we were really fortunate to find a name that is not only easy to say and remember, but triggers further questions, like the one you have just asked me.”
Darrell has had a long and interesting professional journey, from being a Major in the U.S. Airforce, to an assistant program manager for large-scale NASA projects, to his current role implementing efficient processes and retiring legacy platforms.
“The Airforce part of it, the flight research part of it, the NASA part of it, those were natural progressions, and very much intended. I didn’t stumble into it, I focused on it. The payments part of it, goes back to the Airforce days.” Darrell recalls how, through a former pilot buddy with a computer science background, he was able to transition into Global Payments, formerly National Data Center. “That’s how I ended up here – it meandered a little bit.”
Much in the same amorphous nature, the payments industry is also constantly evolving. “It’s a fast-paced story, and it’s moving quicker all the time” affirms Darrell. From knuckle-busting carbon copiers, to nine-key manual entry receipts, to modern consumer-driven opportunities around biometrics and mobile payment acceptance, he explains how payments has evolved to center around one thing: an integrated payment experience.
“We have to be slow, we have to be cautious” Darrell encourages “but it’s all gaining traction, and we’re excited.”
Watch the interview below and discover the science-fiction-era capabilities arriving in the future of payments processing.
Industry Leader Mike Vaughn Joins Company as Chief Operating Officer
RESTON, VA – March 8, 2018 — Paya (pie-ya) leading provider of integrated payment processing and business solutions in North America, today announces the strategic addition of Mike Vaughn to its executive leadership team as the company’s Chief Operating Officer. Vaughn is a veteran of the payments industry and has almost twenty years of experience in a wide range of industry disciplines, including account activations, customer service, and risk management. Vaughn’s primary focus is the day-to-day execution of Paya’s corporate strategy to ensure nimble business operations, with a keen focus on critical acquisitions. He also focuses on ensuring amazing experiences for Paya’s customers to drive the company’s mission as a financial technology leader.
Vaughn was previously the vice president of operations for Total Merchant Services, where he supported over 100,000 merchants processing approximately $12 billion annually. He also has held key leadership positions with two payments industry start-ups and led the activation group within the payments division at Intuit.
“We could not be more thrilled to have Mike on our team,” says Joe Kaplan, CEO of Paya. “He is a creative and strategic business leader who is passionate about creating powerful and easy customer experiences while energizing employees to achieve fantastic results for the business.”.
Paya, Inc., provides payment technologies and solutions to businesses of all sizes. Paya’s highly adaptive platform enables businesses to get paid, make payments, and manage their money—simply and securely. With Paya’s solutions, businesses can operate any way and anywhere their customers exist—on site, online, or on the go. Paya’s comprehensive suite of solutions and services delivers easy-to-use payments technology for every stage of a business’s growth. For more than twenty years, Paya has combined its substantial data capabilities with real-time reporting, providing unmatched visibility to cash flow and transaction data for its customers. Paya’s seamless connection to business applications offers valuable business insights that enable customers to run their businesses smarter, so they can run them better. Paya is a GTCR private equity company headquartered in Reston, VA, with offices in Atlanta, GA, and Fort Walton Beach, FL. For more information on Paya, visit www.paya.com
Sage Payments CEO On What’s Next And What’s Now
PYMNTS.com – Published January 30, 2018
Sage Payments is now Paya.
It’s a new chapter for an old company in a legacy industry once known as payments processing. So, perhaps it’s fitting to begin their story with, “Once upon a time…”
In a payments landscape far, far away, maturation was a slow process. There was a single interchange rate. Then, there were two. There was little to no product differentiation – acquirers were simply in a race to snap up as many merchants as possible before the competition got there.
But that was a long time ago.
Today, material changes come quickly in this industry, forcing players to think beyond today’s business and consider tomorrow’s. Priorities like alternative payments, bitcoin mining and product differentiation have taken the spotlight. Oh, and there are over 2,000 interchange rates now.
Joe Kaplan, CEO of Paya, said in an interview with Karen Webster on Thursday (Jan. 25) that market saturation turned the race to onboard merchants into a race to the bottom: Without product differentiation, competition became about price point – specifically, who could offer the lowest one.
“I wouldn’t want to be the winner in that race,” Kaplan said.
Stage One: Saturation
That’s when he believes the shift started. The industry realized that product and service offerings could set them apart from the competition, and the race to offer more will continue, said Kaplan, as everyone seeks more efficiencies and omnichannel capabilities to keep up with customer demand.
Yet the marathon has grown tedious in another way: Everyone is trying to do everything pretty well, rather than choosing a few products and services to make great. Kaplan said even Sage was doing that for a while. When Kaplan became CEO in October 2017, he said the company had the bones of a competitive marketplace structure, but lacked a focus in terms of outstanding offerings.
Kaplan said that’s often a product of legacy ties. It was true for Sage: The technology powering its payments company was tied to technology powering everything else under the Sage umbrella. The corporate body was making all the calls. Because the corporate vision had little to do with payments, the payments company was forced into survival mode, fighting for every little resource.
Without dedicated growth, said Kaplan, technology, vision, focus and sales all fell flat or dropped.
Stage Two: Differentiation
That’s when the new chapter began. Sage Payment Solutions was acquired by private equity firm GTCR in August 2017, drawing it out from under the Sage Group plc umbrella and giving it room to (finally) grow in its own direction.
Sage Group is a global provider of integrated accounting, payroll and payment solutions. Sage Payment Solutions was specifically focused on integrating with merchants’ business management software to enable electronic payment acceptance in physical and digital environments.
Kaplan explained that the organizing framework for Paya is intended to take that to a whole new level – best-in-class technology with a focus on channel partner expansion and creating and building new ecosystem relationships centered on solving business problems.
“Paya’s more than payments and merchant services,” he said. “To be a payments company, processing payments is table stakes and not a differentiator. When you’re playing in the integrated worlds, the connected worlds … you have to be a trusted technology partner that provides business solutions and better customer experiences, delivering value and growth for today and for tomorrow.”
Stage Three: Growth
Kaplan said others in the space may or may not have gained this perspective, but even those who are trying to do more and be more can struggle if they’re constrained by old systems and technology, as legacy Sage Payments once was.
He considers Paya’s newfound independence one of its greatest advantages in the market, since it forced Paya to migrate off legacy systems and build a new technology stack from scratch. Starting over enabled Paya to gear the stack for tomorrow, Kaplan said, giving the company a competitive advantage to create freshness, simplicity and approachability.
Kaplan believes that Paya’s product differentiation has come from workplace differentiation. He said that the company is deliberate about creating a work environment that “enables ordinary people to do extraordinary things” by cross-training employees and allowing and encouraging them to take risks. Providing transparency to all employees, he said, ensures that everyone in the company has the same vision and goals, and makes it possible to measure success.
That was the focus in 2017, as Paya was finding its feet as an independent company. Going into 2018 with a new brand name, vision and focus, the company is now in growth mode. With a scalable structure in place, and a company that is already 65 percent integrated, Kaplan said it’s time to start seizing additional opportunities to connect with independent software vendors (ISVs) and enterprise resource planning (ERP) organizations.
Kaplan said the goal is to create a self-fueling cycle in which customers take advantage of new opportunities from Paya to run their businesses better, then begin to turn to the company for other aspects of their business as well.
Published: January 30, 2018
Channel Partners Online
Sage Payment Solutions, a provider of payment processing and business offerings in North America, Tuesday entered a new chapter rebranded under the name of Paya.
The company said the new corporate name signals a “tectonic shift” in its vision and strategy in the financial technology market.
“The Paya name represents the fresh and progressive company we are building for our employees, partners and customers as we work to become the foremost technology platform helping companies run their businesses better,” said Joe Kaplan, Paya’s CEO
Paya also has increased its investment to expand and grow its channel partner program with new tools and assets aimed at helping to attract, bring value to and monetize new and existing opportunities. Paya’s partner program targets participation from technology providers, referral organizations and ISOs.
Paya said its platform helps businesses get paid, make payments and manage their money.In August 2017, Paya was divested from former parent company Sage Software to private equity firm GTCR, and since that time, it has enhanced its executive team with the addition of industry veterans who have helped create a new strategic direction in the company’s transformation.
We asked Greg Cohen, Paya’s president, to give us the scoop on what his company has to offer the channel.
Channel Partners: Tell us what customers love about your product or service. What’s the secret selling sauce?
Greg Cohen: Customers love the fact that we are solution oriented and that we easily can adapt or retrofit our capabilities into their unique environments. Paya also understands the complexities that merchants face with cross-channel payment types, as well as the complexity of data post back and reconciliation. Paya continues to focus on continually offering new APIs and is vastly more integrated across various cloud-based solutions. Our technology will also be more modular and adaptive, which allows us to quickly plug into new and existing systems, whether they are POS, payment terminals, data environments or ERP solutions.
CP: Describe your channel program — metal levels, heavy on certifications, open or selective, unique features?
GC: Paya is a technology company providing a highly-compatible platform designed to integrate effortlessly with a wide variety of new and existing systems. Paya’s enhanced partner program gives members the tools to attract and win new customers through a referral or a reseller partnership. Paya offers end users a seamless, simple, frictionless technology that provides ease of integration and a full spectrum technology-enabled platform with a simple and easy onboarding experience. With real-time analytics to drive business intelligence and accelerate growth, Paya’s substantial data capabilities help our partners build a smarter, streamlined and efficient program for customers. Our technology provides high-level encryption and advanced fraud detection with reliability and fail-safe redundancies. As a referral partner, Paya provides the necessary tools to drive revenue successfully. Reseller partners benefit from Paya’s technology to build their businesses with our seamless technology solutions.
CP: Quick-hit answers: Percentage of sales through the channel, number of partners, average margin.
GC: Three channels: ISO, ISV, services. ISO: percentage of sales, 28 percent; 431 partners. ISV: percentage of sales, 41 percent; 501 partners. Services: percentage of sales, 25 percent; 325 partners.
Why Paya’s offering is better: unlike other solutions that offer a complex and fragmented set of technologies, Paya delivers a purpose-built solutions platform that works to reduce complexity and increase business intelligence, ensuring that companies can confidently and quickly adapt to changes in technology and in the marketplace.
CP: How do you think your technology portfolio will change in the next three years?
GC: Our technology will become smarter, and will allow both administrators and business owners to quantify their decisions better, as our data pool grows and becomes more accommodating.
CP: How do you expect your channel strategy to evolve over that time frame?
GC: Over the next few years, our channel strategy will migrate from transaction enablement and partner experience to deep customer engagement. Today, we are approaching partners with the tools necessary to create deeply embedded payments experiences for their clients. Paya is also providing integrated partner-facing tools that touch the developer through the channel owner and even the service organization. With that strong foundation, the future of our program will be a collaborative (mutually developed) solution set around, not just payments, but data, analytics and meaningful client experiences.
CP: What didn’t we ask that partners should know?
GC: Partners should know that Paya reworked and enhanced its partner program to provide partners with the tools necessary to grow their businesses. Paya built its new partner portal with partner success in mind, and houses selling tools and marketing materials that can be adopted and used to drive success. Our program will always be looking toward the future, and will continuously be evolving — offering new programs, insights, tools and data to drive partner success.
Sage Payment Solutions Announces Company Rebrand to Paya
New Brand Reflects Executive Leadership’s Plans to Focus on Fintech Innovation and Channel Partner Expansion
RESTON, Va., Jan. 30, 2018 /PRNewswire/ — Sage Payment Solutions, Inc., a leading provider of integrated payment processing and business solutions in North America, announces that beginning today, the company will operate under the new brand name of Paya (pronounced pie-ya). The new corporate name for the longtime trusted solutions provider signals a tectonic shift in the company’s vision and strategy in the fintech market.<"The Paya name represents the fresh and progressive company we are building for our employees, partners, and customers as we work to become the foremost technology platform helping companies run their businesses better," said Joe Kaplan, Paya CEO. “We are creating something special and compelling here. Our mission is to deliver new technologies to the market and offer innovative, integrated payment solutions that will help our customers simplify business complexity and concentrate on growing their business.”
Also being announced today is the company’s significant investment to expand and grow its channel partner program with new, robust tools and assets to help attract, bring value to, and monetize new and existing opportunities. Paya’s Partner Program targets participation from technology providers, referral organizations, and ISOs to leverage the program’s assets and benefits of its omni-channel solutions platform.
“As a partner-centric organization, we recognize that channel partners, as well as merchants, struggle to keep up with the rapid pace of innovation in payment technologies,” said Greg Cohen, Paya President. “It is on this premise that we are laser focused on delivering a customer-first experience, with the goal of helping our partners and their customers achieve and maintain a competitive edge in the market. Leveraging our integrated software experience, we have perfected a scalable model that will empower our partners to deliver a seamless customer experience across emerging innovative platforms.”
Paya provides a technology platform that enables merchants to streamline their business, optimize organizational efficiency, deliver consistent value, and accelerate growth. Unlike other solutions that offer a complex and fragmented set of technologies, Paya delivers a purpose-built solutions platform that works to reduce complexity and increase business intelligence, ensuring that companies can confidently and quickly adapt to changes in technology and in the marketplace. The highly compatible platform is designed to integrate effortlessly with today’s technology and adapt to tomorrow’s market.
In August 2017, Paya was divested from former parent company Sage Software to private equity firm GTCR. Since that time, the company has enhanced its executive team with the addition of seasoned, notable industry veterans who have helped create a new strategic direction in the company’s transformation.
Paya, Inc. provides payment technologies and solutions to businesses of all sizes. Paya’s highly adaptive platform enables businesses to get paid, make payments, and manage their money—simply and securely. With Paya’s solutions, businesses can operate any way and anywhere their customers exist—on site, online, or on the go. Paya’s comprehensive suite of solutions and services deliver easy-to-use payments technology for every stage of a business’s growth. For more than 20 years, Paya has combined its substantial data capabilities with real-time reporting, providing unmatched visibility to cash flow and transaction data for its customers. Paya’s seamless connection to business applications offers valuable business insights that enable customers to run their businesses smarter, so they can run them better. Paya is a GTCR private equity company headquartered in Reston, VA, with offices in Atlanta, GA, and Fort Walton Beach, FL. For more information on Paya, visit www.paya.com or follow us on Twitter @PayaHQ, LinkedIn at Paya.com and on Facebook at PayaHQ.
In 2016 new small business owner Camille Kesler, a non-profit executive, became the owner of SmallCakes Cupcakery, part of the wildly popular SmallCakes Cupcakery franchise that has more than 100 cupcakeries across the country.
One of her first objectives was to make sure that her back-office systems could keep pace with the growth plans she had for her business. “When doing the due diligence to determine if I should purchase this store I discovered that the lack of back office systems would be a challenge,” said Kesler. “There was no real data available on operating expenses to help us determine if this was going to be a money-making venture. We manually gathered the data and determined to move forward, but quickly decided that we needed to invest in technology to ensure we had all the data necessary to run a profitable business.”
As the new CEO of her business, one of Kesler’s first decisions was to work with Sage, a provider of accounting software for small to medium sized businesses, implementing their hybrid-cloud accounting software solution. “Within a short period of time I went from have little insight into my business to having great clarity on my financials, enabling me to have much more control of my business,” Kesler shared. “As an entrepreneur, if you are smart about your use of technology, you can run your businesses more efficiently and effectively.”
A Challenge Rises
Once SmallCakes was up and running and Kesler felt more confident in her company’s profitability, she quickly realized that there was something else was missing in her financial workflow.
Managing the financials of her business and enhancing her bottom line – getting more customers in-store and/or placing orders for those decadent cupcakes — required Kesler to assess her point of sale process. “Most of my customers wanted a cashless transaction. I immediately knew that SmallCakes needed a new point of sale system, one that could easily integrate into our new accounting. I knew that I didn’t need to settle for an old school swipe and manually enter process,” she explained.
The Solution: Enter Paya
“The debit and credit card processing market is a competitive one, so only those that can provide additional value stand out,” said Kesler. “The decision to integrate Paya into my business was an easy one. Once I knew it seamlessly integrated with the Sage 50c and that it would save me money, I said ‘let’s go for it’.”
In addition to baking the best cupcakes and baked goods in town and providing the best customer service, Kesler was focuses on attaining her profitability goals. “Owning a small business is hard work and pretty much a 24-7 job so business intelligence is super important to me. I am a baker but also a business woman – I need to know what is going on with my cash flow, incoming and outgoing expenses and profit and loss.”
Thanks to Paya, what used to be a tedious manual process is now a simple exercise. “Our new payment solution eliminated manual keying of transactions and saved us a lot of time!” exclaimed Kesler. “And it was super simple to get up and running. It took a day to deploy and about two days to begin receiving the funds.”
Paya addressed all of Kesler’s requirements, and then some:
- Accept all major credit cards
- Provide flexible payment options including added flexibility and easier ways to get paid such as multiple transaction options with the flexibility to add optional features like automated deposit payments (one-time or recurring)
- Mobile payment capability
- Payment card industry compliance which enables a secure network, protect cardholder data, monitor and perform quality
“I initially thought all I needed was a point of sale system that integrated into my back-office software. I quickly learned that I could get so much more,” shared Kesler. “The data that we get from Paya’s point of sale software gives me further insight into my business such as sales data and trends, customer order history and inventory management. And, with their mobile payment option we can accept payments anywhere. Paya also gives me the peace of mind knowing that my credit card transactions are secure using the latest and greatest compliance metrics.”
Thanks to her integrated point of sale and accounting systems, whether she is working from home, the bakery or at her daughter’s ballet rehearsal, Kelser has a life line to her business. “Being efficient and effective in all aspects of my business enabled me to ensure my life has balance. With three daughters and a husband at home, SmallCakes is just part of what I must focus on every day. Knowing that with a quick look at my phone I can see what orders have come in, helps me plan my day. Time management is the only way I can get everything done and Paya has definitely helped with that.”
“I can’t say enough about Paya, their solutions are simple to use, easy to get up and running and reliable – what more could an entrepreneur need!”
MISSING LINK IN YOUR SYSTEM – YEAH, PAYA CAN DO THAT
In the payments world, those companies agile and hungry enough to constantly innovate will be the best positioned to stand the test of time. Paya is one of those companies. While they regularly help individual business owners, resellers and business partners they aren’t afraid to jump in and provide services to alleged competitors, too.
PayTrace, a payment solution provider that is sold exclusively through merchant service providers, needed a solution to fill in a missing piece of their system: eChecks.
As a payment gateway provider, Pay Trace processes credit card payments for small to mid-sized businesses both online as well as at traditional brick and mortar locations such as doctor’s offices, retail establishments, and coffee houses. “We work to help aggregate various payment software solutions for our customers in order to generate (additional) savings as well as streamline payment data so they can focus on tasks that drive business. But eChecks were missing the functionality that would enable our customers to process checks electronically,” said Amy Whitten, product analyst at PayTrace.
“Echecks are a fast, secure, and efficient way to offer an additional payment option to customers while saving on higher debit and credit cards transaction fees. Without the ability to add this functionality, many of our customers had to rely on the manual process of cashing, recording and receiving funds from traditional paper checks which was definitely not ideal,” continued Whitten.
In today’s digital economy, an electronic check (eCheck for short) gives customers an additional way to pay for goods and services, for both one-time and recurring payments alike. The merchant’s advantages of offering this extra payment method are numerous, including:
Speed of the transaction– When comparing the speed of e-check processing to paper check processing, there’s no competition. The paper check system is both resource- and time-intensive taking up to two weeks to process; this is compared to what can be accomplished in a matter of two to three days using an e-check.
Processing fees are lower– The cost of an electronic check is much less expensive than that of a paper check and credit cards. Because eChecks typically have a 0% fee associated with each transaction, and a nominal fixed per-transaction fee, compared to a 2-3% charge using a credit card, the cost savings can be substantial, especially for recurring payments.
Reduced risk– Echecks provide a variety of online security features not available with paper checks. Electronic checks have the benefit of automation and the reliance of the ACH Network (regulated through the Federal Reserve’s Regulation E and the NACHA Operating Rules). The electronic check is far more secure than a paper check, with an encryption feature that verifies the account number, dollar amount, and even uses a digital signature to check against the name of the account.
“When PayTrace looked for an eCheck provider, we were focused on finding a solution that met several key criteria,” stated Whitten. “First, it needed to be secure and reliable. Second, it had to be easily customizable. And finally, it needed to be quick and easy to implement. Paya fit the bill on everything.”
Paya’s unique business model caters to how businesses want to do business. With a modular and customizable payment platform, Paya’s suite of solutions and services deliver easy to use technology for every stage of a business’ growth. “We were very impressed that Paya had the capability to offer us a singular solution. We were able to pass along a standalone product that had all the benefits of coming from a sophisticated technology based solution. Paya addressed our initial need but also provided our customers the ability to integrate their eCheck data into their accounting systems. Definitely a win-win for everyone!” Whitten remarked.
A RESELLERS DREAM: PAYMENT SOLUTIONS MAY ABOUND BUT PAYA’S EASE OF USE AND LOW COST OF OWNERSHIP SETS IT APART AND HELPS A HIGH SCHOOL DRIVE EFFICIENCY
ADSS Global has been helping companies of all sizes — small business organizations to large publicly-held companies – and in many different industries succeed since 1981. As a Sage reseller, ADSS Global is focused on providing systems that enable clients to leverage their investment in technology in order to enhance long-term value and maintain a strong competitive advantage so that they can thrive in today’s digital economy.
“As a Value Added Reseller, or VAR, we have numerous advantages that firms can leverage to their benefit,” said Peter Kaufman, president of ADSS Global. “Our diverse and highly knowledgeable staff of CPA’s, network engineers, project managers and developers all work together in a team approach, giving us exposure to virtually every ERP, CRM, HRMS and ecommerce solution available – and then some. Our job is to be experts in business support systems so that our customers can focus on what they do best.”
Payment solution providers that are highly adaptive and enable customers to fully integrate payment data, efficiently and securely, become difference makers for businesses. Integrating payment processing with business applications so that companies can integrate accounting, customer relationship management (CRM) and other business applications with payments processing, can dramatically improve a company’s productivity by saving time and money, reducing errors and get a better view of the business’ operation.
“As one of Sage’s largest, most comprehensive and experienced business partners in the world, we come in contact with pretty much every payment solution out there,” said Kaufman. “Our focus is to help our customers be as successful as possible by helping to make their business information work as effectively as possible; part of that job is to identify and source the best payment solutions.”
The right payment solution system can make a business owner’s life much easier and, in many cases, save both time and money. Being able to access a company’s back office from anywhere or being able to keep track of inventory digitally instead of manually on a clipboard, should no longer be considered a “nice to have,” but rather the norm in high quality point of sale (POS) system.
“It is important businesses choose the right POS system and flexibility is key,” Kaufman explains. “Ensuring that your payment solution platform works with your back-office systems – or Enterprise Resource Planning (ERP) software — is crucial to controlling cost. It will help streamline the sales process, ensure payments are made quickly and securely, and can also make a small business appear more professional and legitimate, which is particularly important for business’s just starting out.”
The Solution: Paya
ADSS Global recommended Paya to their client, Southwest Community Church, a private high school. “Our client wanted to enable their parents to pay tuitions online. We were already working with them with Sage’s 300 ERP software. When our contact indicated that they needed to move away from their current payment process which involved manual checks and credit card number written on forms, Paya was the logical choice,” said Kaufman.
Southwest Community Church had recently upgraded their customer portal so that it would integrate directly into their accounts receivable, but the payment solution still needed to be added. “Integration was the initial prerequisite for the payment solution and while there were several companies out there that could have satisfied that requirement, it was critical that we find the most cost-effective solution,” Kaufman continued. “Paya is all of that and can be up and running quickly, so we immediately moved forward.”
Within two weeks the school was up and running with a complete revamp of its entire payment process, including the design and launch of a new web portal. “As a reseller, our number one goal is to match our customer’s challenges with the best solution. After that, we consider which provider is best to work with. Paya is a reseller’s dream. Their installation is virtually automatic. We simply request an access code, make a phone call and everything gets done.”
With the right integrated payment processing solution, organizations of all sizes can achieve:
- Saved time and reduced errors with less time spent on redundant data entry and credit card verification and reconciliation.
- Higher profits: re-allocate time spent on re-entering data or re-verifying credit card information to more important tasks.
- More financial visibility and control: when payment processing information is integrated with accounting or another business solution, it’s automatically recorded in that solution, providing better visibility and the capability to create more up-to-date and accurate reports.
- Improved cash flow: By closely monitoring payments, companies can reduce days’ sales outstanding (DSO), and speed up the process to post receivables and improve cash flow.
“For our customers, Paya creates a very compelling case. With no upfront or recurring software cost, seamless integration with Sage’s 300 ERP, cost savings for credit card processing, the ability to get up and running very quickly, and its ease of use, we have not found anyone else in the market that can compete,” Kaufman concluded. “The overall cost of ownership – direct and indirect — is absolutely the biggest differentiator for Paya.”
Addition of well-known payments industry veterans signals company’s aggressive growth plan
RESTON, Va., Dec. 5, 2017 /PRNewswire/ — Sage Payment Solutions (SPS), a leading provider of payment processing and merchant acquiring solutions in North America, today announced strategic additions to its executive leadership team. Gregory “Greg” Cohen, with an impressive 22-year career leading payments and commerce organizations, has joined the company as chief operating officer. Darrell Winfield, a recognized industry technology leader having built payment platforms and IT based solutions for organizations globally, is announced as SPS’s new chief information officer.
Most recently, Cohen was the president and chief operating officer of iPayment with responsibility for all operational functions for the top 20 processors. Previously, he led numerous successful payments and technology organizations having held senior positions at companies such as Cayan, VeriFone, Moneris and Global Payments. Cohen is a frequent writer and lecturer on payments trends and is an active investor and advisor for many of the payment industry’s fastest growing start-ups. In addition to his corporate roles, Cohen is the immediate past president of the Electronic Transactions Association, and a former member of the Discover Acquirer’s Council, MasterCard’s Acquirer Forum and NACHA’s Electronic Check Council.
Winfield joins the company with decades of experience in the fintech industry, where he led successful large-scale IT transformation initiatives for global implementations. He has served in leadership roles for top fintech and payments companies such as Vantiv, Global Payments and InComm. An Agile methodologies evangelist, Winfield has an established record of bringing new products and services to the marketplace, implementing efficient and streamlined processes and retiring legacy platforms. Before his financial technology roles, Winfield served as a Major in the U.S. Air Force, and was an assistant program manager for large-scale NASA projects.
“I’m proud to be able to work with both of these proven industry veterans. Greg has a deep understanding of the commerce ecosystem as well as a unique ability to scale businesses and solutions both directly and indirectly,” says Joe Kaplan, CEO of Sage Payment Solutions. “Darrell has an industry reputation for highly effective leadership and for creating high performing IT organizations. I’m confident he will ensure the technology needs of SPS are met to the highest standard. With both of these gentlemen on our team, SPS is poised to build strong partnerships and accelerate the creation of new products and services.”
About Sage Payment Solution
Sage Payment Solutions (“SPS”) provides technology solutions to small and medium sized businesses that enable organizations to get paid, make payments and manage their money— simply and securely. SPS’ comprehensive suite of products and services deliver easy to use technology for every stage of a client’s lifecycle. For more than 20 years, SPS has been dedicated to the success of its clients, providing a seamless connection with business applications; offering valuable business insights that enable clients to run their businesses smarter, so they can run their businesses better. For more information, please visit www.sage.com/us/payment-processing.
Kari Walker, KWPR
SOURCE Sage Payment Solutions
Insightful Accountant — Leading payment processing Sage Payment Solutions has named Joe Kaplan to take the helm as the company’s CEO. Kaplan, a highly regarded veteran of the bankcard industry, aims to magnify the company’s growth strategy through innovative partnerships and purposeful capabilities acquisitions designed to enhance Sage Payment Solutions’ market position.
Kaplan has been a leader in the global payments and finance industries for more than two decades. He previously held positions as the founder of Superior Financial Group, a nationwide SBA lender; president of Innovative Merchant Solutions, an Intuit company; and president and CEO of Superior Bankcard Service. Kaplan also co-founded and served as president of Consumer Fraud Protection, a credit monitoring protection service.
Kaplan has received numerous awards during his notable career, including the Arthur Andersen Award for “Best Business Practices in Customer Satisfaction,” which acknowledged his innovative approach to customer service, the 1998 “Ernst and Young Entrepreneur of the Year Award,” and the U.S. Chamber of Commerce “Blue Chip Enterprise Award.”
Kaplan is a current member of the Board of Directors for the Electronic Transaction Association and is on the Advisory Board for several major brands such as Verifone and Discover Card.